A dynamic workflow, built in.
Every ticket starts with something the map saw, and ends closed, logged and measured.
Tickets born from real events.
A ticket can start anywhere: a rule firing on the live map, an AI agent spotting something worth acting on, or a person raising it in a few taps.
Every ticket carries its context with it: the asset, the zone, the time and the history behind it. The person picking it up starts with the full picture.
Completely customisable.
Design your own ticket types and forms to match the way your operation works: inspection checklists, delivery confirmations, incident reports. When a job needs sign-off, capture the customer's signature right on the phone.
Assigned to the right people.
Route work to a person or a group, set priorities and due times, and let the AI handle routine assignments. Everyone sees their own queue, and every job has an owner.
Tracked to done.
Statuses, comments and updates flow from web and mobile alike. Overdue work surfaces on its own, and every step is logged as it happens, so the story of each ticket is there for anyone who needs it.
Measured and improved.
Dashboards show volumes, response times and closure rates, so you can see where the operation runs smoothly and where it can do better.
How much more could you achieve?
What could you get done if you knew where everything was, and routine tasks were handled automatically? Let's help you find out.